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7FA2E607-5639-426A-B71E-961806B2706F

FULL JOB DESCRIPTION

Willing to train the right candidate. 

  • Provide high quality customer service to our clients.
  • Answer and respond to all phone calls, voicemails, and emails.
  • Answering phones, emails, and talking directly face to face with customers in a positive energetic way.
  • Receive/provide dogs in an orderly fashion with coordination of our team.
  • Documenting and storing dog belongings in an organized manner while labeling all contents.
  • Manage and label dog leashes on leash board and boarding dogs.
  • Check in/out dogs while collecting payment or applying purchased packages.
  • Communicating with management directly for the team during injuries, accidents, or medical issues.
  • Communicate with management for all Customer Service/Financial issues.
  • Ability to Assist/Coordinate/Monitor Dog Handlers in completing their tasks where needed.

FRONT DESK REQUIREMENTS

1. Be 18 years or older, eligible to work in the United States, and speak English.

2. Be a team player but also be able to work independently. 

3. Communicate, Ask questions, and find answers with management.

4. Be able to multi-task and provide Good customer service to our clients.

5. Ability to remain calm and to handle different breeds of various sizes.

6. A LOVE FOR DOGS.

7. Be an Punctual, Observant and Assertive person

8. This is a physical job, so be prepared.

NO EXPERIENCE REQUIRED BUT YOU CANNOT BE AFRAID OF THE DOGS

Pay: Starting at $16.70 per hour

Hours:

  • 6 to 12 hour shifts
  • Morning/Afternoon/Weekend shifts
  • Holidays (We take a lot of dogs in for the Holidays)
  • Overtime available

COVID-19 considerations:
Due to COVID-19, at this time we can only have staff, dogs, and interviewee’s inside the building as we must remove our masks when working with the dogs due to mask aggression.

Education:

  • High school or equivalent (Required)

Experience:

  • Dog Care(Pet store/Hospital/Boarding/Daycare: 1 year Preferred but not needed)
  • On the job computer skills: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)

Language:

  • English (Required)